Questions
What documents are required for sending or receiving money?
- An original valid identification document
- Additional documents may be requested for compliance reasons, based on the transaction’s amount and frequency
- Find the nearest MOL branch.
- Provide MOL with all necessary information & documents:
- Sender details: name, address, phone number
- Valid ID
- Receiver’s first and last name
- Amount to be transferred
- Sign a Money Transfer Form and receive a receipt with a 12-digit MOLN number. Provide this number along with the sent amount and the sender’s name to the receiver.
- Find the nearest MOL branch.
- Provide the operator with necessary information and documents:
- MOLN number
- Valid ID
- Sender’s first and last name
- Transfer amount
- Collect the amount and sign the Money Transfer Form.
What are the general terms and conditions for money transfer?
- Sender and receiver must be 18 years or older
- Both must present a valid ID or passport
- Local MOL transfers can only be collected at MOL locations
- Find the nearest MOL branch.
- Provide the MOLN number.
- Present the original receipt of the money transfer form.
- Cancellation can only be done if the transfer has not been collected yet.
- Specify the reason for cancellation.
- Sign the cancellation form.
- The agent will submit the cancellation request and await back-office approval.
- Once approved, the amount will be refunded as mentioned on a new MOL money form.
- Verify the amount given and sign the MOL money form.
How to find a MOL branch location in Lebanon?
How to know if the sent transaction has been collected?
- An SMS will be received once the transaction is collected by the receiver.
What types of IDs are accepted for sending or receiving money?
For Lebanese:
- Lebanese ID
- Valid Passport
- Valid Civil Registration document (less than 6 months)
- Army ID
For Non-Lebanese:
- Valid Passport
- Valid Residence Permit
- UN ID
- Palestinian Refugees card
- Syrian ID
- Diplomat ID
Who can pick up the money I sent?
- The beneficiary must be present in person with a valid ID matching the recipient’s name and must know the transaction details: LTN number, sender’s first and last name and transaction amount.
How much does it cost to send money within Lebanon?
- Click here to check the local money transfer fees
What other services are available?
Alongside our money transfer options, we provide specialized payment services designed for both public and private sectors.
Do you provide international money transfer services?
- International money transfer is currently available through GCC Remit & Shift Money Transfer